Privacy Policy

LAST UPDATED: 10/01/2025

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.trunorthhomeconstruction.com website (the "Service") operated by TruNorth Home Construction, LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Definitions

Service: The website operated by TruNorth Home Construction, LLC.
Personal Data: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
Cookies: Small files stored on your device (computer or mobile device).
Data Controller: The natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User): Any living individual who is using our Service and is the subject of Personal Data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
- Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
- Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
- You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
- Examples of Cookies and Tracking Technologies We Use:
  - Session Cookies: We use Session Cookies to operate our Service.
  - Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  - Security Cookies: We use Security Cookies for security purposes.
  - Google Analytics: We use Google Analytics to track and report website traffic. Google uses the data collected to track and monitor the use of our Service. This data may be shared with other Google services.
  - Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns.
  - Facebook Pixel: We use Facebook Pixel to measure, optimize, and build audiences for advertising campaigns.

3. Use of Data

TruNorth Home Construction, LLC uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To fulfill any other purpose for which you provide it
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information. We may send occasional marketing emails or newsletters

4. Retention of Data

TruNorth Home Construction, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. TruNorth Home Construction, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. TruNorth Home Construction, LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

We may disclose personal information that we collect, or you provide:

Disclosure for Law Enforcement: Under certain circumstances, TruNorth Home Construction, LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transaction: If TruNorth Home Construction, LLC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Other cases: We may disclose your information also:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business (e.g., website hosting, CRM software, email marketing services).
- To LeadSproutAI, LLC: Our CRM, email marketing, and website hosting services are provided by LeadSproutAI, LLC. Personal data processed through these systems will be handled in accordance with their privacy practices and our agreement with them.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent in any other cases.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TruNorth Home Construction, LLC, our customers, or others.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights Under Applicable Regulations

Depending on your location, you may have certain data protection rights. TruNorth Home Construction, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.

Please note that we may ask you to verify your identity before responding to such requests.

9. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Children's Privacy

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, tOur Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: 252.529.5261

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